Privacy Policy

This Privacy Policy describes how Long Eaton Fencing Supplies Ltd (“we,” “our,” or “us”) collects, uses, and discloses personal information when you use our website or services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing and using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

• We may collect the following types of personal information:
• Contact information (such as name, email address, phone number, and shipping address)
• Billing information (such as credit/debit card details and billing address)
• Account information (such as username and password)
• Purchase history and preferences
• Communication preferences
• Device information (such as IP address, browser type, and operating system)

2. Use of Personal Information

We may use your personal information for the following purposes:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Personalise your shopping experience
• Communicate with you about promotions, offers, and updates
• Conduct market research and analyse customer behaviour
• Detect and prevent fraud and unauthorised activities
• Comply with legal obligations

3. Sharing of Personal Information

We may share your personal information with the following entities for the purposes outlined above:

• Service providers who assist in performing business functions on our behalf (such as payment processing, order fulfillment, and website hosting)
• Business partners and affiliates for marketing purposes (subject to your consent where required)
• Legal and regulatory authorities when required by law or to protect our rights and interests
• Other third parties with your consent

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. You can manage your preferences regarding cookies through your browser settings. Please refer to our Cookies Policy.

5. Data Security

We have implemented reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is entirely secure and we do not accept any liability from a security breach to us or our service provides, business partners or affiliates.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. You can exercise these rights by contacting us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting.